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solutions that deliver the following:
Adaptability and flexibility, including the ability to scale bandwidth, optimize hardware and balance the
performance of the network with the performance of client and server PCs
Products built to be effectively and intuitively installed
Performance, including the ability to support high bandwidth while maintaining backward compatibility
A design appropriate to the application; for example, small-business solutions tailored to small-business
practices, and branch office solutions tuned to the needs of users in branches
An effective balance between performance and compatibility
Deliver best-in-class, scalable connectivity solutions for evolving networks
Provide solutions that meet the needs of users and businesses in communication environments as small as the
home and as large as the enterprise
Provide solutions for the new networking era as the view of the network shifts from an infrastructure focus to a
business tool
Bring all areas of Nu Network Inc. Solutions expertise into play to develop connectivity solutions, addressing
not only communications infrastructure but also solutions for multimedia, video, building management systems
and other associated technologies
Deliver powerful, flexible solutions that help companies and end users achieve an effective balance between
performance and investment
Structured cabling is an organized arrangement of high quality cables and connections that distribute services
throughout the home or business.
It is the technological foundation of any modern business or home's infrastructure. It helps to provide reliable
voice, video, and data communications for hundreds of applications and more.
Structured Cabling Systems, professionally designed and implemented, not only support existing infrastructure
and devices, but also have the capacity to grow with new technologies and demands.
Nu Network Inc. is leading the way to provide advanced performance as a built-in capability for copper,
fiber optic, and wireless solutions, and truly offer the solutions for the Physical Layer of the Network.
We use one of the best and largest supplier SYSTIMAX.
Using the SYSTIMAX Products and solutions, through its high performance connectivity systems, Nu
Network Inc. delivers the capability that allows network managers to spend more time with users and meet their
needs on an ongoing basis by eliminating the cabling infrastructure as a point of concern.
NU NETWORK INC.
Services We Provide
Our customers can also place a service call for moves, adds or changes to their equipment systems online, which
goes immediately into queue for dispatch. Once placed, the customer can track the status of that call on the web.
For customers with a preference for personal assistance our Customer Service Representatives are available as
before
(905)761-2111
(905)-761-2199
information and/or quotations on Cisco SMARTnet contracts please call or email us at support@nunetworkinc.
com
For information and/or quotations on other OEM contracts please call or email us at sales@nunetworkinc.com.
NU NETWORK INC. Proprietary Alternative Maintenance
Coverage: Gold Silver Bronze
Technical Support (TAC) 24/7 24/7 8am-6pm M-F
Hardware
On-Site Service
ONSITE† Next Business Day Next Business Day
Software Support
(TAC Support)
24/7 24/7 8am-6pm M-F
Response Times 4 hour 6 hour Next Business Day*
Urgent
(TAC Support) Next Available Technician Next Available Technician 1 Hour
Non-Urgent
(TAC Support) 1 Hour 1 Hour 1 Hour
Onsite Technicain
(On-Site) At Customer's Convenience At Customer's Convenience At Customer's Convenience
Benefits 25-50% off MSRP 25-50% off MSRP 25-40% MSRP
Manufactures Covered All Major All Major All Major
Dedicated Account Executive Yes Yes N/A
Customer Care Follow-Up Yes Yes Yes
Benefits to our service
Nu Network Inc. strive to mirror manufacturer services along with adding key features to ensure you get the
most out of your maintenance budget, and have some to spare. Some of these features are listed below.
25-50% Savings - Our services provide a minimum of 25% savings off of the MSRP manufacturer pricing. Our
pricing structure is also live, meaning it is as up to date as the manufacturers prices and are factored from those
prices directly.
Multi-manufacturer Networks - NNI's maintenance provides services for multi-manufacturer networks
eliminating the need for multiple service agreements. Only one TAC line, one contract ID, and a dedicated
account manager for your entire network maintenance support.
Onsite Hardware - NNI provides onsite hardware for all qualifying 4 hour contracts, this means that you do not
have to wait 4 hours for your replacement hardware, it is sent to your site upon implementation of the
maintenance agreement. Prices are also based off of the manufacturers 4 hour options, yet you get hardware on
site.
Reasonable Time Policy - If a hardware issue is not resolved within a reasonable time via our TAC line, an
RMA will be processed with the end-users permission to send out replacement hardware. This policy was put
in place to avoid end-users going through support procedures to only find out they were victims of hardware
failure. This minimizes network downtime and ensures hardware is received within contract parameters
Adaptability and flexibility, including the ability to scale bandwidth, optimize hardware and balance the
performance of the network with the performance of client and server PCs
Products built to be effectively and intuitively installed
Performance, including the ability to support high bandwidth while maintaining backward compatibility
A design appropriate to the application; for example, small-business solutions tailored to small-business
practices, and branch office solutions tuned to the needs of users in branches
An effective balance between performance and compatibility
Deliver best-in-class, scalable connectivity solutions for evolving networks
Provide solutions that meet the needs of users and businesses in communication environments as small as the
home and as large as the enterprise
Provide solutions for the new networking era as the view of the network shifts from an infrastructure focus to a
business tool
Bring all areas of Nu Network Inc. Solutions expertise into play to develop connectivity solutions, addressing
not only communications infrastructure but also solutions for multimedia, video, building management systems
and other associated technologies
Deliver powerful, flexible solutions that help companies and end users achieve an effective balance between
performance and investment
Structured cabling is an organized arrangement of high quality cables and connections that distribute services
throughout the home or business.
It is the technological foundation of any modern business or home's infrastructure. It helps to provide reliable
voice, video, and data communications for hundreds of applications and more.
Structured Cabling Systems, professionally designed and implemented, not only support existing infrastructure
and devices, but also have the capacity to grow with new technologies and demands.
Nu Network Inc. is leading the way to provide advanced performance as a built-in capability for copper,
fiber optic, and wireless solutions, and truly offer the solutions for the Physical Layer of the Network.
We use one of the best and largest supplier SYSTIMAX.
Using the SYSTIMAX Products and solutions, through its high performance connectivity systems, Nu
Network Inc. delivers the capability that allows network managers to spend more time with users and meet their
needs on an ongoing basis by eliminating the cabling infrastructure as a point of concern.
NU NETWORK INC.
Services We Provide
Our customers can also place a service call for moves, adds or changes to their equipment systems online, which
goes immediately into queue for dispatch. Once placed, the customer can track the status of that call on the web.
For customers with a preference for personal assistance our Customer Service Representatives are available as
before
(905)761-2111
(905)-761-2199
information and/or quotations on Cisco SMARTnet contracts please call or email us at support@nunetworkinc.
com
For information and/or quotations on other OEM contracts please call or email us at sales@nunetworkinc.com.
NU NETWORK INC. Proprietary Alternative Maintenance
Coverage: Gold Silver Bronze
Technical Support (TAC) 24/7 24/7 8am-6pm M-F
Hardware
On-Site Service
ONSITE† Next Business Day Next Business Day
Software Support
(TAC Support)
24/7 24/7 8am-6pm M-F
Response Times 4 hour 6 hour Next Business Day*
Urgent
(TAC Support) Next Available Technician Next Available Technician 1 Hour
Non-Urgent
(TAC Support) 1 Hour 1 Hour 1 Hour
Onsite Technicain
(On-Site) At Customer's Convenience At Customer's Convenience At Customer's Convenience
Benefits 25-50% off MSRP 25-50% off MSRP 25-40% MSRP
Manufactures Covered All Major All Major All Major
Dedicated Account Executive Yes Yes N/A
Customer Care Follow-Up Yes Yes Yes
Benefits to our service
Nu Network Inc. strive to mirror manufacturer services along with adding key features to ensure you get the
most out of your maintenance budget, and have some to spare. Some of these features are listed below.
25-50% Savings - Our services provide a minimum of 25% savings off of the MSRP manufacturer pricing. Our
pricing structure is also live, meaning it is as up to date as the manufacturers prices and are factored from those
prices directly.
Multi-manufacturer Networks - NNI's maintenance provides services for multi-manufacturer networks
eliminating the need for multiple service agreements. Only one TAC line, one contract ID, and a dedicated
account manager for your entire network maintenance support.
Onsite Hardware - NNI provides onsite hardware for all qualifying 4 hour contracts, this means that you do not
have to wait 4 hours for your replacement hardware, it is sent to your site upon implementation of the
maintenance agreement. Prices are also based off of the manufacturers 4 hour options, yet you get hardware on
site.
Reasonable Time Policy - If a hardware issue is not resolved within a reasonable time via our TAC line, an
RMA will be processed with the end-users permission to send out replacement hardware. This policy was put
in place to avoid end-users going through support procedures to only find out they were victims of hardware
failure. This minimizes network downtime and ensures hardware is received within contract parameters
